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Worst costumer service I've ever experienced. With moving and just about anything in life, things will likely go wrong. If you decide to be a PODS costumer, pray that nothing goes wrong with your order because they will not work with you to reasonably resolve the issue...
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Kara2016
Kara2016

I am the author of this review and have come to an agreement with PODS regarding these issues.

1.0
I didn't like
  • Customer service
  • Liers
#878856
Reply to reviews
On a cross-country move from Boston to Seattle, PODS managed to drop our whole POD from a pretty decent height before it even left the Wilmington depot. It was so bad they had to move (what was left of) our stuff to a new POD since the old one was broken. We had an...
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1.5
I liked
  • I guess some of our stuff arrived
  • Idea of being able to pack myself
I didn't like
  • Business practices
  • Broke all our furniture
#834729
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My container was picked up in Washington, DC on 6 November. It sat in Landover, Maryland until 18 November, the day it was supposed to be delivered in California. Would probably still be sitting if I hadn't called to ask where it was. I have emails from Pods dated...
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Chas72
Chas72

Issue resolved with Pods to my satisfaction.

2.3
I didn't like
  • Customer service
  • Reliability
#564155
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