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Resolved Featured
PODS - Leaky Container/Overcharged
PODS - Leaky Container/Overcharged
PODS - Leaky Container/Overcharged
PODS - Leaky Container/Overcharged
PODS - Leaky Container/Overcharged
PODS - Leaky Container/Overcharged
I paid almost $900 to store my stuff with pods for less than 3 mos. this include the $79 x 2 to drop off and pick up the pod. When it was delivered and I started unloading my stuff, water was dripping heavily from the roof. Many of my boxes were soaking wet and items...
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Company wrote 0 private or public responses to the review from Sep 08.
1.2
I didn't like
  • Added costs
#1350530
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Resolved
Worst costumer service I've ever experienced. With moving and just about anything in life, things will likely go wrong. If you decide to be a PODS costumer, pray that nothing goes wrong with your order because they will not work with you to reasonably resolve the issue...
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Company wrote 0 private or public responses to the review from Jul 08, 2016.
Kara2016
Kara2016

I am the author of this review and have come to an agreement with PODS regarding these issues.

1.0
I didn't like
  • Liers
  • Customer service
#878856
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Resolved
On a cross-country move from Boston to Seattle, PODS managed to drop our whole POD from a pretty decent height before it even left the Wilmington depot. It was so bad they had to move (what was left of) our stuff to a new POD since the old one was broken. We had an...
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Company wrote 0 private or public responses to the review from Apr 22, 2016.
1.6
I liked
  • Idea of being able to pack myself
  • I guess some of our stuff arrived
I didn't like
  • Business practices
  • Broke all our furniture
#834729
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Resolved
My container was picked up in Washington, DC on 6 November. It sat in Landover, Maryland until 18 November, the day it was supposed to be delivered in California. Would probably still be sitting if I hadn't called to ask where it was. I have emails from Pods dated...
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Company wrote 0 private or public responses to the review from Dec 01, 2014.
Chas72
Chas72

Issue resolved with Pods to my satisfaction.

2.3
I didn't like
  • Customer service
  • Reliability
#564155
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