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My wife and i ordered pods to go from ct. To maine . They delivered our unit an hour and a half away from our new home but will not drive the xtra for to deliver it to our new home. We've made around 20 calls even asking for managers but they are incompetent. They keep...
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1.5
#1325706
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I was told that my pod would be delivered on Friday, the 28th..I hired folks for that weekend to help unload...Then I was told it would be delivered on Monday the 30th in the morning..so I had to re-arranges having folks here at that time.. NOW I am being told it will...
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1.0
I didn't like
  • Fact that they lied every chance they had
#1316068
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You can't schedule a pick up of a pod until it is dropped off. Then you are given a pickup date 3 to 4 weeks out. Not good if you are moving and don't own a property by then. The national call center cannot directly contact the local office/yard. They have to email the...
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1.0
#1310070
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They called me to cancel the shipping and it's been paid in full. All documents was sent 3 months ago that they request sign for all documents from the US Post Office. I have proof where they sign for the documents. Everything was in order on my part. My son is leaving...
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#1301438
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PODS - They made it right

I'm happy to report after an initial scheduling, delivery and billing issue the PODS Mgt team stepped up to correct the matter immediately. I got my Pod and contents as i packed them along with proper billing adjustments.
2.9
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
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#1300847
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When I first called to get my estimate to use PODS, the customer service was wonderful and the pricing was great, so I went with them for my move from New Orleans to Atlanta. Its been 3 months and I am now settled and called to get my POD delivered to my new house. All...
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#1300652
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Initial delivery to my home was great. Filled it and they picked it up to go into storage while i shopped for another home. Once I had signed the papers on my new place, i called to double check the price for my new location 150 miles away. Then when I placed the order...
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1.1
#1296440
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What kind of Drivers do this company hire?! I was on my way home from work 6/28/2018 when a Red Freightliner with a POD shipping container nearly rearended me and If that wasn't bad enough then almost side swiping me while flipping me off while squeezing pass me in...
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Anonymous
Anonymous

The same drivers that most of them hire. And they're no different from any other driver except they spend too much time behind the wheel ; that same behavior is demonstrated b...

1.0
#1291764
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PODS - Experience , Chicago 2018
I lost my job of 11 years. I was told POD was responsible, quick and the best way to go. I was told you can take care of everything on line. You don’t schedule, they schedule. They do not communicate, they do not meet your needs. 1. I put in a request 10 days in...
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1.3
I liked
  • Having a container in driveway to pack ourselves
I didn't like
  • Unreliable delivery time
#1289029
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I made an appointment with PODS to pickup the last of my items from the unit, and was given an address that I later found out was to an empty warehouse. Apparently PODS no longer has a storage facility in Longmont, CO, but they haven't even informed their own staff or...
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1.6
#1285841
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