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To Whom it may concern: I would like to take this opportunity to share what has befallen our family regarding our decision to hire PODS Moving and Storage company for our moving needs for our family in May, 2017 to the present. It is my desire to warn as many people as...
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#1194217
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Pods is worst company ever!!!!

Do not ever use this service. This is the most unprofessional company I have ever encoutered. No one in the company is working together so its you against 15 ignorant mgrs. They got my money and my pod
#1193753
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PODS - POD STORAGE ARE THIEVES

My family had all of are property in this storage unit and my personal items and Auction are stuff off with out giving us time to at least pay and get are thing When we ask to please deliver the pod they said they wouldn't do it. They sold our identity to a perfect strangers To all my family and friends please stop using POD Storage
1.0
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#1188492
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I completely agree that this company charges your card without authorization. I tried to disputed the charges and am handed off from person to person with nobody taking accountability. I asked if there was a charge, for example, if I had to change my delivery date. The...
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1.8
#1183670
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I had my POD at my last address since 11/2013, paying diligently monthly. on 1/21/18, I "chatted" with an online rep on their site and scheduled to move it on 1/25/18. There was no problem in scheduling, nor the delivery at our new home. At NO time whatsoever during...
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3.1
I liked
  • Initial ordering process timely pu delivery cs reps
I didn't like
  • Rental fee increase wo advising me and lack of field technology
#1183525
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The main office did not release my Pod as said. Ended up costing me $300 more to the moving van company. I could afford this as I have been struggling. I think the only hard worker is the tall guy that comes in early to the facility on Earth City Parkway in St. Louis....
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#1178206
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This is my second time ordering a pods. I did it first back in between 2009- 2010. The first experience was really good no issues. I even fell behind in payments. As of this past year September 2017 I had to move out very quickly from a property and I ordered two Pods....
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#1175031
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PODS - 9 am on Tuesday

The Pods syaff ate vety qiestioable for follow through.
1.2
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Product or Service Quality
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#1174703
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PODS - Horrible customer service

Every person tells a different story. Horrible to deal with. Nevet again!
1.5
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
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Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1174671
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I would never use them, they didn’t meet my expectations. Their communication is a big issues in how the orders are handle. We were scheduled for a pickup, called in advanced to check if anything has changed due to the weather, and to our surprise after we have been...
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1.0
#1167652
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