Product: Pods Storage Unit Clear all filters (0 of 10 reviews match)
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I had empty PODS CONTAINER DELIVERED TO MY HOME IN MODESTO. PACKED IT FULL, COVERED FURNITURE, THE REST WAS ALL BOXES. I TOOK OUT INSURANCE! COMPLETE SHAM!! THE POD GOT PICKED UP AND DELIVERED TO MY NEW HOME IN BAKERSFIELD. THE DRIVER WAS A COMPLETE BAFOON! ASKED ME 1)...
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Anonymous
Anonymous

No response from PODS, worst customer service ever, plus the supposed 3rd party insurance company is a complete sham! PODS IN ITS ENTIRETY THIEVES!

1.0
Product
Pods Storage Unit
I didn't like
  • Damage to my contents
  • Delivery
  • Cuustomer service
#1206132
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I called PODS customer Service today at 1:00pm local (4:00pm FL time), and was advised that they will not. Moreover, I was advised that the $199.44 refund can't be processed until the driver completes his pick up paperwork (which I happens at the end of his shift,...
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3.1
Product
Pods Storage Unit
I liked
  • Initial ordering process timely pu delivery cs reps
I didn't like
  • Rental fee increase wo advising me and lack of field technology
#1183525
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PODS - Sad customer

Pod had internal water damage. Cancelled and was charged $280.
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Product
Pods Storage Unit
#1126151
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I contacted PODs to inform them of the infestation and to file a complaint. A few days later the PODs driver arrived at our home to pick up the POD. My husband noticed him sweeping out roach traps we had placed inside the POD and told him that he should leave traps in...
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gig33
gig33

our belongings were covered in cockroach ***

1.0
Product
Pods Storage Unit
#967304
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The first time we used the pods service, almost 10 years ago, it went well. This time has been a service nightmare. They keep trying to send us extra pod containers. They've charged us for multiple "pods" several different months (we've only ever had, or wanted, one of...
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2.3
Product
Pods Storage Unit
#963633
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Worst company ever!!! Horrible customer they broke into my unit and when they dropped it off they claimed that the lock wasn't properly locked upon opening the unit I discovered that my very expensive marble dining table had been missing furniture were discombobulated...
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1.0
Product
Pods Storage Unit
#945270
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My family of 6 suffered a wrongful auction in Los Angeles. We lost ALL of our life's possessions, pictures, memorabilia - lots of our children's things too. EVERYTHING WE OWNED! We are completely devastated; I can't let it go. I imagine all of our photos, trophies,...
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phaase
phaase

oh my God, I am so sorry. I am going thru a similar experience with loss in a storage unit from mice. Awful! Look on craigslist and contact your local bar assocs. Good luck.

Product
Pods Storage Unit
#371234
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After reading reviews on PODS website and speaking with PODS representative over phone we were excited to rent PODS container to make our move easier but the reality was very different than what was mentioned on their website and as told by PODS representative. The...
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Anonymous
Anonymous

Sounds like a similar experience I m having now..."wait 72 hrs" then no responseOur POD was delivered with with a cracked roof; roof still leaking 2 days later when they picke...

Anonymous
Anonymous

Excellent post. I've recently used pods service and had my items delivered with water damage. I have multiple pictures of broken caulking, signs of rust, and signs of previo...

Product
Pods Storage Unit
#367093
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Let me start by saying I have been a PODS customer for over 18 months. Well, today 12/29/11, I got a voicemail and an email that said I needed to update my credit card information, which makes since because my card had expired and I got a new one. I go to update my...
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Anonymous
Pods social

Apparently they can do whatever they like. Then they have a social media person go around and post like they are going to resolve something, but they don\'t . They should be a...

Anonymous
Incognito

First of all you signed a contract giving permission, READ IT! Second of all, they give you a 9 day grace period, so stop exagurating! I know 9 days Grace Period is more than...

Product
Pods Storage Unit
#285081
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Got a problem I was hoping you might could help resolve.Recently Moved with a company called PODS in Raleigh. Agreed to pay them $320 to use one of their portable storage units. They required my credit card number for payment. Would not accept cash or any other form of...
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Anonymous
Anonymous

I don\'t agree with any of these comments. I have used PODS TWICE to move and it was by far the best move we have ever done, and very reasonable. Keep in mind that there are...

Anonymous
*** American

We have fallen prey to the PODS \"extra charge\" run-around as well. Beware if you live outside a \"metro area\" you will also be charged an extra delivery fee. Scheduling i...

Product
Pods Storage Unit
#135025
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