Contain floors are made of wood and with get wet in the rain. Causing your items to get wet. Pod will not pay reimburse you for any water damaged items. Customer Services Advocacy Specialist are the worst. Here is what they said:
he inspection and testing of the container itself has officially been completed and we received the results. It was found that PODS will be unable to consider claim# 156**** as covered loss. See below for the details:
A high pressure water test confirmed negative for water intrusion for Container #1006B29.
This included allowing continuous water to run over the roof and entire exterior of the container to detect leaking, there was none.
Container was also placed outside the warehouse during the entire weekend and the territory manager checked the container inside and out, and again still showed no evidence of leakage.
The container was rented onsite from the period 4/27/2018 to 5/3/2018 and from 5/7/2018 to 5/23/2018, this would lead PODS to conclude your reported water damage may have entered due to rising water which is not considered a covered loss by PODS.
Please consider the terms of your rental agreement you entered into with PODS. The terms of our arrangement provides generally that you assume all risk of loss or damage to your contents however caused. Also, our arrangement requires you to protect against the risk of loss of your contents by insuring your contents. Should you desire, you may view the rental agreement by accessing your PODS online account.
Based on the above, we respectfully deny your claim and consider this matter closed. Should you have any further questions or have any other information to provide me pertinent to your claim, please do not hesitate to contact me.
Product or Service Mentioned: Storagemart Storage Unit.
Reason of review: Bad quality.
Monetary Loss: $5000.
Preferred solution: Full refund.
Location: 3407 Florence Cir, Powder Springs, GA 30127, USA