Pods Long Distance Moving Service Reviews

1.1
(4 reviews)
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I ordered 2 moving pods to me my stuff across the country because we were moving. They showed up on time and they were supposed to pick them up on the scheduled date. My wife, 4 small kids, and myself boarded the plane to fly to our new home only to get calls from our old neighbors saying that our pods were still at our old house. Immediately I got on the phone and was promised they would be picked up but that it did delay the pods another 3...
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1.0
I didn't like
  • Cost me 5k horrible customer service
  • Reliability
  • Liers
#928085
Pods - Ripped 2 Electric Meters off house and taking over a week to do anything for me!!!  Absolutely don't care
Pods - Ripped 2 Electric Meters off house and taking over a week to do anything for me!!!  Absolutely don't care
Pods - Ripped 2 Electric Meters off house and taking over a week to do anything for me!!!  Absolutely don't care
Got my two PODS delivered on Monday 8/8, completely outside of the windows they provided. Gave 7-10am and 4-7pm. Both delivered at 2:00 and 3:00. On top of that they put them in the wrong spots (way different than the detailed instructions provided when I placed the order). Then the BIGGEST ISSUE - THEY HIT THE SIDE OF MY HOUSE, RIPPED OFF THE TWO ELECTRIC METERS. THE METER WAS ARCING. The electric company shut power to the house and that...
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1.0
I didn't like
  • Dmaged our belonings by
  • Business practices
  • Customer service
#901177
This company is a nightmare.I used them to move from SWFL to WV. Pick up and delivery was 5 days. The evening before the delivery I was left a message that they had to reschedule delivery another 3 days due to the trucks getting permits to go through VA. The eveing prior to Aug 11th delivery, I was told there were unforseen circumstances at the warehouse 60 miles away from the delivery site and would need to be rescheduled another 5 days. I...
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We purchased a home back in June and after reading the reviews we felt PODS would be our best option as once you can load it at your convenience. The way the company works is they charge you an initial POD monthly fee, ours was $274.64, this fee gives you usage of the Pod for one month. During this month you load the POD then call them or go online to schedule your Pod to be moved to your new location, then they charge you a fee to move the pod...
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I didn't like
  • Customer service
  • Misrepresentation by the company
  • Business practices
#897036
On a cross-country move from Boston to Seattle, PODS managed to drop our whole POD from a pretty decent height before it even left the Wilmington depot. It was so bad they had to move (what was left of) our stuff to a new POD since the old one was broken. We had an adjuster come out and look at everything, and basically all of our furniture, paintings, and even our mattress (~$20k total) were trashed. They even messed up our insurance,...
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1.5
I liked
  • I guess some of our stuff arrived
  • Idea of being able to pack myself
I didn't like
  • Broke all our furniture
  • Business practices
#834729