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Do not use PODS. The company picked up the pod even though we cancelled the pickup.

When the driver picked the pod up, he cut within less than 2 feet from my mailbox on the curb and broke my concrete curb and the edge of the driveway! I filed a claim and PODS blew me off claiming we signed a release indicating they are not responsible for damages to the driveway. The lady I spoke to offered $100 for our “inconvenience” and said the driver was not negligent or irresponsible. I will discourage any use of this company.

When the company came out to pick the pod back up the driver used a lift this time and did not even back up into the drive way which proves they knew what they did was wrong.

This company is irresponsible and does not take any responsibility for negligence and damages done to someone’s property. He was within 18 inches of my mailbox and could have easily took out my $500 mailbox and they probably would say they weren’t responsible for that too!

Company wrote 0 private or public responses to the review from Aug 24.
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