Contact PODS Customer Service
PODS Phone Numbers and Emails
Toll-Free Number:
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(877) 770-7637
Customer Service:
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(855) 706-4758Canada
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(855) 682-7637
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+61 180 046 7637Australia
PODS Emails:
PODS Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PODS Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PODS is 8777707637. 84% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as PODS may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PODS Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PODS is 8777707637. 84% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as PODS may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
People call PODS mainly because of request for information, shipping and delivery.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PODS is customerservice@pods.com. 39% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact PODS Customer Service?
Most Popular Number:
| Total calls: 545 | Issues resolved: 27 | Last call: Jan 28, 2026 |
Contact Information
PODS Website:
PODS Help Center:
Corporate Office Address:
Other Info (opening hours):
Privacy Inquiries:
PODS Enterprises, LLC
5585 Rio Vista Drive
Clearwater, Florida 33760
Other Locations:
AUSPODS Holding Pty Ltd
Unit 14, 63 Burnside Road
Yatala QLD 4207
Australia
PODS Moving and Storage Limited
20-22 Bedford Row
London WC1R 4JS
United Kingodm
PODS Customer Service Reviews
Everything was awesome except I was told it would take at most nine days for pod to be delivered to final address. We are now being told it will take over three weeks.
Still cant get a solid answer.
Worst customer service I have ever had. Never do anything they say.
Still waiting to speak to a customer service representative in the US. You cant get in touch with the corporate office.
Everything routed to a call center which is useless. Still waiting for them to clean up my street after their driver spewed hydraulic fluid all over it.
I haven't enough space here to report on all the efforts I made and the enormous amount of time it involved. Suffice it to say, I spent an entire weekend trying to speak to a live person.
When I finally did, the company representative notified me that her shift was ending and that I needed to talk to someone else in an unspecified department. She patched me through and I received a message saying that the department was closed for the day. That's when I just gave up.
Fortunately, the product side of the company is much better than customer service and I have had no further issues. We'll see what happens when they pick up the pod and calculate a final bill.
How Good is PODS's Customer Service?
Summary of PODS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PODS?
Request for Information Question:
- “Speak to representatives”
- “Enquiry”
- “Information on workers comp case”
Payments and Charges Question:
- “Billing correction”
- “Credit card”
- “Pay bill”
Shipping and Delivery Question:
- “Need delivery time”
- “My pod has not been delivered but I received an email saying it was”
- “Henry was on the line for a pod delivery to my house.”
Product/ Service Question:
- “Calling for storage as soon as possible”
- “Need work”
- “Complain”
Staff Question:
- “Pod service”
- “Customer service”
- “Want to know is there a service for retired person who wants to move back home.”
Return/ Replace Question:
- “Change pick up”
- “Change my pick up date”
- “I need to change my date”
Employment Question:
- “Driver Job Houston Tx”
- “Job placement”
- “W2”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel”
- “Cancel Appointment”
Account Question:
- “In the beginning when I was trying to book this, I was given a welcome code and now I can’t get that even though this is still the first time I’m booking. I just had to change the booking. Can you please let me know what the welcome code is &book”
- “Can't log in to my pods.com”
- “Complaint , dropped pod off blocked entry to house and want to charge me to move it”
Refund Question:
- “Incident Report refunds never received”
- “Refund”
Website/ Application Question:
- “Application I filled out for the position in Melbourne Florida”
- “Application”
- “I need to speak to someone at Human Resources abt a application I was told”
Cards Question:
- “New card”
Other Question:
- “Pods”
- “Price”
- “Schedule pick up”
Compare PODS Customer Service To
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