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Last communication: It's been a year since the move and NOTHING!!

I am currently in process of familiarizing myself with the details of your account, and resolution should be completed within the given timeline. As sometimes these issues can involve unforeseen delays given the amount of follow up by additional parties, should resolution not occur by the aforementioned date, I will still provide you with an update at that time advising of the progress.

Should you have any concerns in the interim, please feel free to contact me directly and I will be happy to help. I can be directly reached via email or at my direct number, which is (727) 532-****.

Best Regards,

Craesha Gordon

Customer Advocacy-Customer Resolution Specialist

o | 727-532-****

e | crgordon@***.com

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Monetary Loss: $1100.

Preferred solution: Full refund.

Location: Venice, Florida

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