filters
state:
Show
city:
Show
product:
Show
WOW! The level of deceit associated with PODS Moving and Storage is off the charts. I am really surprised they haven't been tapped on the shoulder with a Class Action Lawsuit. This company and its employees will say/quote you one thing and then completely turn around...
Read more
1.3
#1112356
Reply to reviews
I have never had such a horrible experience at any place I've ever used for services. I've had my pods account for about 2 years and during that time pods has changed policies without notifying me, given me inaccurate information about my account and balance, took...
Read more
1.0
#1104703
Reply to reviews
I had a move Denver to Austin 3 pods Were to be transported every other month to space out the ridiculous expense of $2800 for each pod to go 950 miles They ignored my multiple efforts and hours on hold and sent them all at once They refuse to accept any responsibility...
Read more
#1103296
Reply to reviews

PODS - Cancel Order

PODS
#1100216
I need to cancel my order for a pod
Comment
Show

PODS - The company lied

PODS
#1071240
1.0
Details
They quoted 1054 to get pods in my state.. But they refuse to deliver to my house.. They charged me double.. Said closest they could deliver was 75 miles away.. There are pods 11 miles from my house .. Fraud and lies..
Comment
Show
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Pods Moving Service Review

PODS
#1033065
Many large wood items mangled due to the tipping 40 degrees upon re delivery...I wouldn't have believed it if I didn't see it! My 100 year old piano was inside. Pods denied my claim because there was no exterior damage to POD. Anyone else file a suit against them?
Comment
Show

PODS Moving Service Review

PODS
#990651
3.5
Details
PODS took money from my account for a payment I was unaware I owed. It put my my bank account in jeopardy for overdraft. I was unable to schedule a propane delivery and caused me $75.00 for a unscheduled delivery after two days of no heat during temperatures of less than 20 degrees.
Comment
Show
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
I need my PODS moved to my new home, and I've been trying to get someone on the phone for TWO DAYS!!! I've received nothing but the Hurricane Excuse for TWO DAYS! Surely they can operate basic functions from another one of their MANY facilities! How difficult can it be...
Read more
1.2
I liked
  • Flexibility
I didn't like
  • Customer service
#1099986
Reply to reviews
I need my POD delivered and all line of communication are down at PODS. I even called my local Seattle POD phone number which is also down. My POD is stored in Seattle, nearly 3,000 miles away from Irma. PODS failed to have a contingency plan in place for emergencies...
Read more
Anonymous
John

We are in the same situation in Portland OR. You may be able to go to the local storage center and access your POD. The POD staff here has been quite helpful so far.

#1099954
Reply to reviews
We live in Texas and are trying to get hold of someone regarding our pod delievery. I have materials in the pod I expected to be delivered for work. They have completely shut down the entire company because of the hurricane. No phone or email or updates when they will...
Read more
1.0
#1099953
Reply to reviews
I spoke to a rep last week about my delivery date, Sep 12, 2017 in Indianapolis IN. They were getting ready for Irma but at no time was I informed that they would shut down their website and be unable to support any deliveries for this week. Now I understand Irma was...
Read more
Anonymous
Anonymous

Pods call center is in Tampa, Florida and maybe that took their whole phone system down and that is their only call center. I can not return to work off my medical leave becau...

#1099917
Reply to reviews
I have tried to contact your company several times this morning in regards to seeing if maybe we could get a donation sent to Rockport Texas the Cajun Navy is down there which is a non-profit they are helping with all the goods and needs of the community but all of...
Read more
#1099135
Reply to reviews
I had a pod planned for delivery on a Saturday. I was moving that day to another city. Of course the pod didn't show up. I heard from customer service..I then called and left them 3 voice mails and two emails. NO response. Today I got online to chat with an agent. NOT...
Read more
1.6
#1088439
Reply to reviews
I fell behind on my payments due to illness. I have tried to pay them now, but they have locked me out of my online account and wont bother to return my calls, or respond to my emails. I sent them credit card number along with exp. date and 3 digit code, and asked to...
Read more
1.0
I didn't like
  • No one has ever called me for any updates
  • Failure to resolve
  • Rude agents on phone
#1079689
Reply to reviews