I had a move Denver to Austin 3 pods Were to be transported every other month to space out the ridiculous expense of $2800 for each pod to go 950 miles They ignored my multiple efforts and hours on hold and sent them all at once They refuse to accept any responsibility...Read more
I need my PODS moved to my new home, and I've been trying to get someone on the phone for TWO DAYS!!! I've received nothing but the Hurricane Excuse for TWO DAYS! Surely they can operate basic functions from another one of their MANY facilities! How difficult can it be...Read more
I need my POD delivered and all line of communication are down at PODS. I even called my local Seattle POD phone number which is also down. My POD is stored in Seattle, nearly 3,000 miles away from Irma. PODS failed to have a contingency plan in place for emergencies...Read more
PODS - Cancel Order
I need to cancel my order for a pod
PODS - The company lied
They quoted 1054 to get pods in my state.. But they refuse to deliver to my house.. They charged me double.. Said closest they could deliver was 75 miles away.. There are pods 11 miles from my house .. Fraud and lies..
Pods Moving Service Review
Many large wood items mangled due to the tipping 40 degrees upon re delivery...I wouldn't have believed it if I didn't see it! My 100 year old piano was inside. Pods denied my claim because there was no exterior damage to POD. Anyone else file a suit against them?
PODS Moving Service Review
PODS took money from my account for a payment I was unaware I owed. It put my my bank account in jeopardy for overdraft. I was unable to schedule a propane delivery and caused me $75.00 for a unscheduled delivery after two days of no heat during temperatures of less than 20 degrees.
We live in Texas and are trying to get hold of someone regarding our pod delievery. I have materials in the pod I expected to be delivered for work. They have completely shut down the entire company because of the hurricane. No phone or email or updates when they will...Read more
I spoke to a rep last week about my delivery date, Sep 12, 2017 in Indianapolis IN. They were getting ready for Irma but at no time was I informed that they would shut down their website and be unable to support any deliveries for this week. Now I understand Irma was...Read more
I have tried to contact your company several times this morning in regards to seeing if maybe we could get a donation sent to Rockport Texas the Cajun Navy is down there which is a non-profit they are helping with all the goods and needs of the community but all of...Read more
I had a pod planned for delivery on a Saturday. I was moving that day to another city. Of course the pod didn't show up. I heard from customer service..I then called and left them 3 voice mails and two emails. NO response. Today I got online to chat with an agent. NOT...Read more
I fell behind on my payments due to illness. I have tried to pay them now, but they have locked me out of my online account and wont bother to return my calls, or respond to my emails. I sent them credit card number along with exp. date and 3 digit code, and asked to...Read more
I didn't like
- No one has ever called me for any updates
- Are not returning calls and treat me like cattle
- Failure to resolve
PODS is a horrible company with unresponsive customer service. They are unable to respond to customer needs and misled me every step of the way including costs, pick up arrangements and delivery date. I moved across country with my family and they gave me an estimated...Read more
Staff were often rude to employees as well as customers. For escalated calls PODS has set up a higher authority agent called Customer Care Agent. All calls where a customer has asked to speak with a supervisor/manager they are forwarded to these more seasoned agents....Read more
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