Straight Talk. My name is Diane and this this is my story. I just now got the shocking and devasting news that everything I owed, worked and saved for over my fifty five years was "aution off" after being five payments behind. Yes five payments. Here is the circumstances that led up to this aching feeling inside that just will not stop. I would be safe to say it is like losing everything in a fire or a disaster which is why I am writing this. Hopefully I can make a difference for someone else because it is to late for me. I hope to touch the hearts of all America in how we treat each other in hard times and in good times and when it comes to customer service how we treat each other in serving one another as a whole. In my time a businessor for that matter a company always looked after the best interest of their fellow man, You would look after your customers like it was your mother, father, sister, brother, friends, relative or grandparents. You gave you word rather signing a contract. You accomodated each other in whatever it took to secure the trust and safe keeping of each others lives because it was the natural thing to do. You stood by your fellow man and you wanted the best. Why because we lived in America. Never under any circumstances would you ever not take care of one another like it was yours. That is the American way. What has happen? It is sad that companies no longer look after their fellow man. I had everying I owed in that "pod" In the five months up to now I lost my mom, a brother, a dear freind, a brother-in-law. I lost a home "why" to this day I do not understand. I was asked to leave my premises in the rain while childrfen and neighbors watch wondering what is happening.

Scared and fearful that this is what happens when you trust others. Just standing there watching total strangers just doing a job. Just like reprossesion of a family car. I grew up not knowing this kind of job existed. I trusted "pod" with my life belongings, my memories, my pictures and all the important stuff in my life that really matter. From pictures of my ancestors to my childrens births, school pictures, vacations, birthdays, family gatherings, holidays, weddings, get togethers and my brothers home coming from Iraq. My spirt has been broken and my heart is aching over the loss of this and my love ones at the same time. I could go into morre of what I am feeling but, I feel you understand what I am trying to say. Again, in those five months I had no money due to hard times yes, but I wasn't even given the chance or consideration to simply work things out until I got back on my feet. Only five payments away. I planned on paying the fees and catch up with my income tax but, however I don't have to worry about that anymore I just am left with dealing with one more loss. Why is it so important that you can't work things out to make sure you have done everything in your power to prevent any family to experience this kind of feeling over five payments. Not the america I know or grew up with. I am not pissed off at this moment I am hurting and missing my stuff which I will never see again. How would you feel pod if this happen to you. Put yourself in others shoes and especially now or anytime when someone is down due to bad times because in real life it always will pass without causing heartache on top of it. We need to stick by one another and do all we can to help. Nobody and I mean nobody needs this to happen. And another thing the weather was a factor, the fact that I had no means to contact you, because I at that time literally did not have the means to. I had no phone or car or money. This is all you could do to help. I was raised to stand on my own two feet but, I never got the chance to prove otherwise. It is this simple cheer someone up rather than destroy the spirt when this could of been preventrf just by making better choices or solutions. Remember this and hopefully it will convince you and others to change the way you do business in America. My brother is in Iraq fighting for your freedom and you think for one moment this is the American way. Just think about it rather than being programed to do a job that is only a policy. Do you have any ideal what your decision making has effects on others. Not really I feel you have no heart or conscience to believe in something that runs a business this way. If you did away with these kind of jobs you would just simply work things out with your mankind. Now I have to be going I got to make a life for myself at 55 because I lost it all and you sold it at a auction without any consideration or contact. You made the decision that change lives and you let this happen.


  Comments (2)
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1. Written by PODS Enterprises Consumer reso, on 27-01-2010 18:43

www.pissedconsumer.com 

Dear Valued Customer: 

We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference. 

Thank you  

 

(888) 776-7637 ext. 6303 

PODS Enterprises, Inc.

2. Written by Areukidding, on 05-12-2009 17:33

I lost every thing that I cherished at a self storage unit in 60 days. If they give you 5 months then someone must have had a heart. Have you ever had to deal with a bank after 3 late payments.

Comments on No consideration or given a chance.

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