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PODS

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15 complaints

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Established in 1998, PODS provides the moving and storage services. The company brings an empty storage container right to the customer, the latter loads it up when he wants to. When everything’s ready, the company picks up the container. PODS stores the containers in one of its secure Storage Centers as long as a person needs it. The company may offer transporting services across town or across the country. In addition to traditional uses of PODS for residential moving and storage, PODS containers offer unique solutions for business.

PetSmart is a valuable bonus to the customer experience for many businesses, from offloading excess goods to including PODS as part of the service offering. PODS offers options to accommodate customer’s needs, including two sizes of containers, short and long-term storage options, and either on-site or at a secure Storage Center facility - all designed to meet the evolving needs of today's dynamic businesses. PODS Enterprises, Inc. corporate office is based in 5585 Rio Vista Drive, Clearwater, Florida 33760. Please try to contact PODS Customer Service directly prior to posting any complaints on this site.

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PODS Complaints & Reviews
PODS Reviews

Silverst...		 PODS is the Worst

We used PODS to move from CA to FL. When we tried to open the POD everything had shifted to the rear which made the door almost impossible to open. We purchased their insurance j...

#287407
Jan 08, 2012
 101

Jacintai		 PODS.COM (The Grinch that STOLE!!!)

Let me start by saying I have been a PODS customer for over 18 months. Well, today 12/29/11, I got a voicemail and an email that said I needed to update my credit card information...

#285081
Dec 29, 2011
 141

Barbiesq		 PODS is the Worst!!!!

I have seen many "PODS SUCKS" reviews now - and I totally agree. I have used them several times, each time with some mishap, but this last time was the end of the line. They are ...

#269557
Oct 21, 2011
 185

Anonymous		 PODS - Pathetic

No customer service, for over $4,000 they said they would move my things from Ca to Tn. They forgot to mention that if the move was not complete within 30 days we would pay a stora...

#253705
Aug 06, 2011
 218

Anonymous		 PODS SUCKS !!!!!!

Pods is a horrible company to ever have to deal with, customer service sucks and I wish I never had to use them. I changed billing information and they back tracked and used an una...

#204869
Oct 29, 2010
 598

Bluestacy		 DONT USE PODS, They dont compensate for their mistakes

I lived in southern Ct,where the pod was first delivered. We stored most of our stuff in the largest pod they had but it didnt all fit, we had a 1500sqf home to pack. After it was ...

#185320
Jun 10, 2010
 677

Mrindian...		 PODS NightMare

We stored our property with PODS in Riverside, CA for two years during a move from another state. We purchased our own insurance for the property as it was equivalent to or better...

#178693
Apr 17, 2010
 1156

Mililani		 Please don't use PODS. They will ***.

I made the serious mistake of using PODS. I needed to move a bunch of stuff from Seattle to Monterey, CA. I did the move the opposite route using Budget Rental, but was thinking a...

#156134
Aug 29, 2009
 757

Anonymous		 PODS - No consideration or given a chance.

Straight Talk. My name is Diane and this this is my story. I just now got the shocking and devasting news that everything I owed, worked and saved for over my fifty five years wa...

#147084
Apr 02, 2009
 908

Anonymous		 PODS Moving and Storage

Got a problem I was hoping you might could help resolve.Recently Moved with a company called PODS in Raleigh. Agreed to pay them $320 to use one of their portable storage units. Th...

#135025
Sep 11, 2008
 1142

Cmwyman		 PODS - No customer service!!!

I packed a POD to picked up. The estimate is between 1:30 AND 4:30 They showed up at 12:30 and we told them it would just be a few more minutes. The driver said he would probably b...

#128502
Jul 22, 2008
 812

Anonymous		 PODS misrepresent fees

PODS (portable on demand storage) entirely misrepresented their storage, delivery, and redelivery fees. They add extra fees they do not tell you about, charge your card without aut...

#126711
Jul 08, 2008
 1643

Emontalvo		 PODS misrepresented what fits in a pod.

Pods claims that a 8x16 foot container fits an approximate 3-4 rooms. We booked one only to find out that we could not fit 3 rooms worth of furniture. We had one bedroom, 1 living ...

#126530
Jul 07, 2008
 922

Torque		 PODS storage will charge your CC w/out approval!

I would recommend staying away from using PODS, Portable On Demand Storage. Seemed like the perfect option for us since we needed to move our household furnishings into...

#116298
Mar 24, 2008
 3061

Puffer		 PODS Customer Service

In Jan. 08 while delivering portable moving containers, the truck broke through my septic tank cover. The damages were $815.00. After 2 months of stonewalling, the owner of the Sav...

#113986
Feb 26, 2008
 701
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Related Information
Building Services - Moving, Storage
The US moving and household storage industry consists of about 8,000 companies with about $13 billion in combined annual revenue. Large companies include UniGroup, SIRVA, Atlas, and Bekins. 50 largest companies of the industry occupy about 45 percent of the market. Companies in this industry move household and office goods, and specialty items like pianos and trade show exhibits. They provide their services either locally or interstate. Overseas shipping is also possible, however, that is quite expensive. Moving companies also provide long- and short-term storage for the items that they move, on the customer?s request. Industry earns 45 percent of its revenue from long-distance moving. Most of the companies in this industry are privately owned. The industry is divided into three tiers. The top tier includes long-distance move. This type of moving is performed with the help of a dozen large van lines like North American, Allied, Atlas, United, Mayflower, and Bekins. Shorter interstate moves constitute the second tier.

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